molisandco

<h6 id="isPasted"><div data-message-author-role="assistant" data-message-id="f8078e74-2ae1-417b-818c-b6609da2f400" dir="auto" data-message-model-slug="gpt-4o"><p data-start="0" data-end="164" style="line-height: 1.5;">If you haven&#x2019;t received your order within the estimated timeframe, it may be due to a temporary delay by the shipping company or an issue with the delivery address.</p><p data-start="166" data-end="262" style="line-height: 1.5;">We recommend checking the status of your shipment using the tracking link you received by email.</p><p data-start="264" data-end="497" data-is-last-node data-is-only-node style="line-height: 1.5;">If the tracking hasn&#x2019;t updated or several days have passed without any news, please contact us at <a data-start="362" data-end="381" href="mailto:info@molisandco.com">info@molisandco.com</a> and include your order number. We&#x2019;ll be happy to help locate your order and provide a solution as soon as possible.</p></div></h6>

If you haven’t received your order within the estimated timeframe, it may be due to a temporary delay by the shipping company or an issue with the delivery address. We recommend checking the status of your shipment using the tracking link you receive

I haven’t received my order, what could have happened?

My order

How do I track my order?

Can I modify or cancel an order?

My order has been returned to the warehouse. What should I do?

Spain, Portugal and Canary Islands

International shipments

Shipping outside the EU: Customs and taxes

Shipping and delivery

How can I exchange my order or get a refund?

When will my return be processed and when will I receive my refund?

When will I receive my exchange order?

Who covers the costs of the return or exchange?

Conditions for returns outside the EU

What can I do if I receive an incorrect, damaged, or defective product?

What should I do if I still haven’t received my refund?

Returns & Refunds

How to choose the right size?

What is TOG and how do I choose the right one?

Size guide and TOGs

What payment methods do you accept?

Gift card

Loyality program

Order Information

What should my baby wear at night?

Why use a sleeping bag?

How to wash and care for sleeping bags?

What is a baby sleeping bag?

What is a sleeping jumpsuit?

About our products

Our cotton: softness and comfort for baby’s skin

Polyester filling: what it is and why we use it

The certifications of our products

Our materials

If you haven’t received your order within the estimated timeframe, it may be due to a temporary delay by the shipping company or an issue with the delivery address.We recommend checking the status of your shipment using the tracking link you received by email.If the tracking hasn’t updated or several days have passed without any news, please contact us at info@molisandco.com and include your order number. We’ll be happy to help locate your order and provide a solution as soon as possible.

I haven’t received my order, what could have happened?Updated 2 months ago