When will I receive my exchange order?Updated 2 months ago

If you’ve requested a size or product exchange, once we receive the returned item at our warehouse and verify that it is in perfect condition, we will proceed to prepare and ship the new product.

Returns may take between 2 to 10 business days from the delivery date to be assessed and processed.

This process allows us to ensure that the returned item meets our return conditions and that everything is in order before sending you the new size or model requested.